What are the services included in providing real estate brokerage to the public?

The correct answer is that collecting rents from real property is indeed one of the services included in providing real estate brokerage to the public. Real estate brokers offer a range of services, and property management, which encompasses collecting rents, is a key component of that. Collecting rents involves managing the financial aspects of real estate transactions, ensuring that property owners receive their payments on time and managing the relationship with tenants.

The other listed actions, while related to real estate, fall outside the traditional scope of brokerage services. Negotiating mortgage terms is typically outside the broker's duties, as it is more aligned with the services offered by mortgage brokers or lenders. Assigning listing agreements to agents reflects a way to manage internal processes within an agency, but isn’t a direct service provided to the public. Finally, conducting property appraisals involves valuation services that often require specific certifications and do not typically fall under the umbrella of standard brokerage practices, although brokers may work in conjunction with appraisers. Thus, collecting rents directly corresponds to the broker's role in property management and real estate services, making it the most appropriate answer in the context of public brokerage services.